Shipping

Getting the protocol to your door.

We ship within the United States only. Orders leave our facility in one to two business days and arrive in three to five.

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Shipping rates and timing

Standard (all orders)
Free on all orders within the continental United States. Arrives in 3–5 business days.
Orders under $120
Standard flat rate calculated at checkout.
Expedited
Expedited 2-day delivery available at checkout.
Order processing

Orders placed Monday through Friday before 2:00 PM CT ship the same business day. Orders placed after 2:00 PM CT or on weekends/holidays ship the next business day.

  • Orders placed before 2:00 PM CT Monday–Friday ship same day.
  • Orders placed after 2:00 PM CT begin processing the next business day.
  • We currently ship to addresses in the 50 United States and Washington, D.C.
  • We do not ship internationally at this time.
Exceptions

Business days exclude weekends and U.S. federal holidays. An order placed Friday afternoon typically ships Monday or Tuesday.

  • Alaska and Hawaii: add 2–4 business days to standard transit.
  • P.O. boxes and APO/FPO addresses: Shipped via standard USPS carrier services.

Tracking and delivery

You'll receive a tracking link by email the moment your order ships. Carriers we use include USPS, UPS, and FedEx; the carrier is selected based on your address and service level.

Delivery scans from the carrier are considered proof of delivery.

Damage, loss, and delays

Weather, carrier backlogs, and holiday volume all add time. If your tracking hasn't updated in 5 business days, email Admin@beamaxen.com with your order number and we'll open a trace with the carrier.

Contact us within 14 days of delivery with your order number and a photo. We'll replace it or refund it — your call. We don't ask you to ship damaged product back.

Check with your household and neighbors first, then confirm the address on your order. If it still hasn't turned up 2 business days after the delivery scan, contact us and we'll work it out with the carrier.

Address accuracy

We ship to the address entered at checkout exactly as entered. If you need to correct it, email us within 2 hours of ordering — once an order enters fulfillment we can't change it.

Orders returned to us as undeliverable are refunded for the product price, less any shipping cost incurred. We'll email you before reshipping.

Questions about an order in progress? Email Admin@beamaxen.com or call (409) 916-7087 with your order number. We reply within one business day, Monday through Friday.