A privacy policy is a binding legal representation of what you actually do with personal information. This draft must be reviewed by a licensed attorney and reconciled against your real stack — every Shopify app, advertising pixel, analytics tool, and email or SMS platform in use. Sections marked below need your specific inventory before they are accurate.
Who we are
Maxen is a brand of Daredia Life Sciences LLC, a United States limited liability company, 22207 ESPERANZA WAY, SAN ANTONIO, TX 78261. We are the business responsible for the personal information described in this policy.
Privacy questions and requests: Admin@beamaxen.com
What we collect
Information you give us
- Name, email address, phone number
- Shipping and billing addresses
- Order history and subscription preferences
- Account login credentials
- Reviews, survey responses, and customer support messages
- Marketing preferences and communication consent
Information collected automatically
- IP address and approximate location derived from it
- Device type, operating system, and browser
- Pages viewed, time on site, and referral source
- Cookies, pixels, and similar tracking technologies
Payment information
Card details are collected and processed directly by our payment processors. We do not store full payment card numbers on our systems.
Health-related information
If you tell us about your health in a support message, product review, or survey — for example, a condition, medication, or symptom — we treat that as sensitive personal information. We use it only to answer your question, and we do not use it for advertising or sell it.
How we use it
- Processing and fulfilling your orders and subscriptions
- Providing customer support and responding to your messages
- Managing your account and subscription preferences
- Sending transactional messages: order confirmations, shipping notifications, renewal reminders
- Sending marketing communications, where you've consented
- Detecting and preventing fraud and abuse
- Improving our products, website, and service
- Complying with legal obligations, including tax and consumer protection law
Sale and sharing for advertising
We do not sell personal information for monetary value. We share information only with third-party service providers strictly necessary to deliver and improve our products and services.
We do not sell the personal information of anyone we know to be under 16 years of age.
Email and SMS
We send marketing email only where you've opted in. Every marketing email includes an unsubscribe link. Unsubscribing from marketing does not stop transactional messages about your orders and subscriptions.
We use cookies and similar technologies to remember your preferences, keep items in your cart, and understand site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.
Your privacy rights
Depending on your state of residence, you may have rights under state privacy law (including California, Virginia, Colorado, Connecticut, and Utah):
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information, subject to legal exceptions
- Opt out of the sale or sharing of your personal information
- Opt out of targeted advertising
- Limit the use of sensitive personal information
- Not be discriminated against for exercising any of these rights
California residents may also request, once per year, a list of third parties to whom we disclosed personal information for their direct marketing purposes, under California's “Shine the Light” law.
Submitting a request
Email Admin@beamaxen.com with the request type and the email address on your account. We'll verify your identity before acting — typically by confirming order details or emailing the address on file.
We respond within 45 days, and may extend once where permitted by law with notice to you. An authorized agent may submit a request on your behalf with written proof of authorization.
If we deny your request, you may appeal by replying to our decision.
Security and retention
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
We retain personal information as long as needed to provide our service, meet legal and tax obligations, resolve disputes, and enforce agreements. Order records are typically retained for 7 years for tax and accounting purposes.
Children
Maxen products and this website are intended for adults 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, email Admin@beamaxen.com and we'll delete it.
Changes and contact
We may update this policy. We'll change the date at the top and, for material changes, notify you by email or a notice on the site.
Daredia Life Sciences LLC
22207 ESPERANZA WAY
SAN ANTONIO, TX 78261
United States
(409) 916-7087
Admin@beamaxen.com